The short version. Order from us and we will grow it, pack it, and hand it over fresh. If something is not right, we make it right. No fine print traps: subscriptions cancel in one click, and your first order is covered by a money-back guarantee.
Who we are
Innoculated Farms, 90 Clinton Rd, Unit 2, Fairfield, New Jersey 07004. Questions about these terms: hello@innoculated.com or text (862) 404-1070.
Orders & payment
Prices are shown in US dollars. Payment is collected at checkout by Stripe; we never see or store your card number. Fresh items are harvested to order, so an order becomes final when we cut for it. We will confirm your pickup or delivery window by text.
Subscriptions
Subscription products bill on the schedule shown on their product page (monthly, or every three months for a 3-month plan). You can cancel anytime, effective immediately, from Manage Subscription on your order confirmation page, or by emailing or texting us. No cancellation fees, no minimum term. Cancel before a renewal and you are never billed again.
Refunds & returns
100% money-back guarantee. If your first jar, bottle, or box is not right, we refund or replace it. No questions, no return postage. For fresh mushrooms, tell us within 48 hours of pickup or delivery so we can see the problem while it is still visible. Missed deliveries on a prepaid Season are credited to your account.
To start a refund: reply to your order confirmation, email hello@innoculated.com, or text (862) 404-1070. Refunds go back to the original payment method.
Local delivery
We deliver on our North Jersey route to these ZIP codes: 07004, 07006, 07021, 07039, 07041, 07042, 07043, 07044, 07078, 07450, 07451, 07470, and 07474. Delivery is free on orders of $75 or more; Home Delivery boxes always travel on the route. We check the ZIP before you pay, and if the address you enter at checkout is in a different ZIP, we will contact you before your order is packed.
Shipping. Powders, tinctures, and bundles ship by carrier to any US address. Shipping is a flat $9 per order and free on orders of $75 or more; on a subscription it is charged with each shipment. Fresh mushrooms and Home Delivery boxes are never shipped by carrier; they are farm pickup or our own route only.
Farm pickup
Pickup is free at the farm door, Monday to Friday, 12pm to 4pm. Your crate is labelled and waiting; if you are running late, text us and we will sort it out. Perishable orders that are never collected and never rescheduled cannot be refunded once the harvest is cut.
Wellness products
Our powders and tinctures are food supplements, not medicines. Statements on this site have not been evaluated by the Food and Drug Administration, and our products are not intended to diagnose, treat, cure, or prevent any disease. Talk to your doctor before adding supplements to your routine, especially if you are pregnant, nursing, or taking medication.
The boring legal part
Liability limits, governing law, and the rest of the standard clauses belong here, written by a person with a law degree rather than a mushroom farm. Until then: New Jersey law applies, and if we ever disagree, talk to us first, we are easy to reach and motivated to fix things.