The short version. We collect what we need to sell you mushrooms and stay in touch, your name, contact details, delivery address, and order history. We use trusted services to process payments, email, and texts. We never sell your personal information, and we never share your phone number for anyone else's marketing. Ask us to delete your data and we will.
1. Who we are
Innoculated Farms is a small, family-owned mushroom farm in Fairfield, New Jersey. This policy covers innoculatedfarms.com and the ways we communicate with you.
2. What we collect
Information you give us:
- Contact details, name, email address, and phone number when you sign up for our newsletter or text list, submit a form, or place an order.
- Delivery information, street address or ZIP code, used to check route eligibility and to deliver your order.
- Order details, what you bought, when, and how you chose to receive it.
- Messages you send us, enquiries, feedback, wholesale requests, and consultation forms.
Information collected automatically: basic technical data such as browser type and pages visited. Your cart is stored in your browser's local storage so it survives a refresh.
Payment details: we never see or store your full card number. Payments are processed by Stripe.
3. How we use it
- To fulfil orders, arrange pickup, and run the delivery route
- To send the messages you asked for, the newsletter, the weekly harvest text, and any guide you requested
- To answer your questions and provide customer service
- To improve what we grow and how the site works
- To meet our legal and tax obligations
4. Who processes your information
We use a small number of service providers. They process data on our behalf and are not permitted to use it for their own purposes.
- Klaviyo, email and SMS delivery, and the record of your consent
- Stripe, payment processing, subscription billing, and the page where you manage a subscription
- Cloudflare, website hosting and the record of your order (items, pickup or delivery ZIP, email)
- Formspree, contact, wholesale, and waitlist form submissions
- Google Fonts, typefaces used across the site
We may also disclose information where the law requires it, or to protect our rights, safety, or property.
5. What we never do
We do not sell, rent, or trade your personal information. We do not share your mobile number or SMS consent with third parties or affiliates for their own marketing, see our SMS Terms.
6. Your choices
- Email, unsubscribe using the link at the bottom of any message.
- Text messages, reply STOP to any message.
- Access, correction, or deletion, email us and we will action it. Depending on where you live you may have rights under laws such as the California Consumer Privacy Act; we extend the core of these rights to everyone who asks.
We may need to keep certain records, completed orders, for instance, to meet tax and accounting obligations.
7. Cookies and local storage
The site uses browser storage to remember your cart and whether you have already dismissed a popup. Our checkout and messaging providers may set their own cookies to make their services work. We do not currently run advertising or cross-site tracking pixels.
8. How long we keep it
We keep subscriber details until you unsubscribe or ask us to delete them, and order records for as long as tax and accounting rules require.
9. Security
Data is transmitted over encrypted connections and held with reputable providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children
The site is not directed to children under 13, and we do not knowingly collect their information. Our SMS program is limited to those 18 and over.
11. Changes
We may update this policy. Material changes will be posted here with a new "last updated" date.
12. Contact
Questions, or want your data removed?
Innoculated Farms
90 Clinton Rd, Unit 2
Fairfield, NJ 07004
hello@innoculated.com
(848) 359-5184
Not legal advice. This policy describes the practices this website is actually built around, but it is a starting point, not a substitute for counsel. Have a lawyer review it, and confirm it matches how you really handle data, before relying on it. Update the provider list if you add analytics, advertising pixels, or a different checkout.